Resources to Make Your Stay Comfortable
With regards to maintenance requests, our objective is to resolve your maintenance and property condition concerns as efficiently and easily as possible. Whether an issue arises during normal business hours or in the middle of the night, we respond and evaluate maintenance requests quickly to ensure we take the best approach. When we approve your maintenance request, we will give you the approved work order # and allow you to schedule a time that works best for you. Please consult the information below to classify and handle your maintenance issue(s).
Utility Emergency
Gas
If your home smells of natural gas, move to a safe place outside and call your gas company immediately.
Electric
If electricity has gone out, call the electric company immediately or use the electric company website and your zip code for local outage information.
Resources to Make Your Stay Comfortable
With regards to maintenance requests, our objective is to resolve your maintenance and property condition concerns as efficiently and easily as possible. Whether an issue arises during normal business hours or in the middle of the night, we respond and evaluate maintenance requests quickly to ensure we take the best approach. When we approve your maintenance request, we will give you the approved work order # and allow you to schedule a time that works best for you. Please consult the information below to classify and handle your maintenance issue(s).
Non-Emergency Maintenance Issues Include:
- Leaking or dripping faucet
- Garage door won’t open or close
- Appliance stopped working
- Air conditioning has stopped working
- Roof leaking after heavy rain
- Bugs or rodents found at property
- Lost door, mailbox or laundry key
- Exterior light went out
- Slow drain
- Broken garbage disposal
- Broken laundry machine
After-hours (after 5 pm)/Weekend Maintenance Emergency
For an after-hours maintenance emergency call 562-270-0405 x117. Emergency maintenance issues include:
- Broken water pipe
- Furnace not working
- Sewage spill/backup
- Building/unit unable to be secured using current locking mechanisms
- Non-functioning plumbing with no alternate facilities, e.g. only one toilet or shower available on property
Medical Emergency
Medical emergency: Dial 911
If you have a medical emergency that puts you and/or another individual’s safety at risk, contact the police or fire department.
CMC Realty & Property Management Terms & Conditions
The following terms and conditions apply to all tenants of all properties managed by CMC Realty & Property Management.
CMC Realty & Property Management may perform a periodic walkthrough of the property at request of the owner. Tenants will be given reasonable notice prior to management entering the property.
Tenants and their guests are expected to abide by all, house rules & regulations, laws and city ordinances, as well as any HOA rules and regulations, at all times. Violations may result in a documented lease violation, fine, and/or eviction.
Tenants are expected to remain peaceful with other tenants, guests and neighbors. Any disputes are to be resolved amongst the involved parties.
CMC Realty & Property Management will not mediate or get involved otherwise in any dispute between tenants, guests and/or neighbors. If a tenant feels unsafe or at risk in any way, they are to contact the appropriate law enforcement agency and report the situation.
Smoking is not allowed in the building or unit at any time.
Tenants cannot perform any repairs or maintenance on the property. Tenants should instead submit a service request via their online account.
Tenants are not permitted to paint any ceilings or walls, or alter the appearance of the property otherwise. However, tenant may make specific requests with their Property Manager to alter
property’s appearance.
CMC Realty & Property Management will seek approval from the owner based on request of tenant.
CMC Realty & Property Management will perform all work for any request that is approved.
Work to alter property’s appearance will be completed at the tenant’s expense, and payment is required in full before work begins.
Owner may require tenant to also pay to have property returned to its original condition (i.e. painting walls back to original color).
Tenant is responsible for purchasing and changing light bulbs, furnace filter, and fire alarm/carbon monoxide detector batteries.
Not intended to override nor replace an actual lease document. Actual lease may or may not include exact verbiage and/or items listed on this site. Items listed on this site are subject to change at any time and without notice.
